Our business is intrinsically linked to the environment as we rely on it for our raw product, water. For this reason we do all we can to ensure there is a clean, resilient and sustainable supply available for current and future water customers whilst ensuring there is enough water available to support the needs of the environment too. Click 'Discover More' to find out more from our Head of Environment, Emma Goddard.


Our people are dedicated to providing you with the best service possible, whether they’re out in the field searching for leaks, managing our operational sites, testing the quality of your water or answering your queries. Each and every person within the business is dedicated to delivering you the safe reliable tap water supply you expect. Click 'Discover more' to find out more from our Head of HR, Sian Jenkins.

Record-breaking heatwave and drought
Sniffing for newts in Farnham
Farm events to inspire behaviour change
Grant-funded investments to reduce pressure of drought
Pesticide handling installation protects local rivers
Number of pollution incidents (category 1 – 2)
Number of breaches of abstraction licences, environmental discharge consents
Renewable energy measures
Natural capital accounting
Support the tap water refill campaign to reduce plastic bottled water