Our business is intrinsically linked to the environment as we rely on it for our raw product, water. For this reason we do all we can to ensure there is a clean, resilient and sustainable supply available for current and future water customers whilst ensuring there is enough water available to support the needs of the environment too. Click 'Discover More' to hear from our Head of Environment, Emma Goddard.


Our people are dedicated to providing you with the best service possible, whether they’re out in the field searching for leaks, managing our operational sites, testing the quality of your water or answering your queries. Each and every person within the business is dedicated to delivering you the safe reliable tap water supply you expect. Click 'Discover more' to hear from our Head of HR, Sian Jenkins.

Driving environmental innovation
The Cuckmere and Pevensey Levels ELM Test and Trials Project
Protecting the environment for future generations
Beginning our carbon reduction journey
Number of pollution incidents (category 1 – 2)
Number of breaches of abstraction licences, environmental discharge consents
Renewable energy measures
Natural capital accounting
Support the tap water refill campaign to reduce plastic bottled water
Engaging and working with abstractors to improve catchment resilience to low flows