Just as important as maintaining our pipeline network, is maintaining our water treatment assets.
Just as important as maintaining our pipeline network, is maintaining our water treatment assets.
We report both unexpected asset failures as well as those when a site is out of operation due to planned maintenance and improvement work. This incentive helps us understand the overall health and reliability of our assets.
Our 2020/21 target was to have unplanned outage lower than 4.23 per cent of our total water production capacity. This target decreases each year in this five year period to make sure we continue to improve our performance.
Unlike many other measures we report against, the lower the score the better.
How have we performed?
During the year our unplanned outage level was 3.09 per cent, outperforming our target.
This good level of performance was especially important during the summer months where we experienced record breaking levels of demand due to the hot weather and Covid-19 restrictions reducing travel.
A big part of our maintenance strategy is to prevent issues before they arise to ensure while also reacting quickly if unexpected failures do occur.
The impact of Covid-19
There has been no impact on this measure.
