Our business is intrinsically linked to the environment as we rely on it for our raw product, water. For this reason we do all we can to ensure there is a clean, resilient and sustainable supply available for current and future water customers whilst ensuring there is enough water available to support the needs of the environment too. Click 'Discover More' to hear from our Head of Environment, Emma Goddard.


Our people are dedicated to providing you with the best service possible, whether they’re out in the field searching for leaks, managing our operational sites, testing the quality of your water or answering your queries. Each and every person within the business is dedicated to delivering you the safe reliable tap water supply you expect. Click 'Discover more' to hear from our Head of HR, Sian Jenkins.

Case Studies: Environment


Former Prime Minister helps unveil treatment works expansion

A former Prime Minister helped unveil a multi-million-pound expansion to one of our flagship water treatment sites in Bray, Berkshire.


The Cuckmere and Pevensey Levels ELM Test and Trials Project

A proactive part of our day-to-day operations is to work with landowners to help manage catchments in a more integrated way to improve the quality of the environment at a local level, in the face of challenges including local development and climate change.


Protecting the environment for future generations

Protecting the environment we abstract water from is very important to us. Between 2020 and 2025 we’re donating a total of £75,000 towards Trees for the Downs, a project run by The South Downs National Park Trust.

Arlington Reservoir

A holistic approach to safeguarding our water resources

A healthy, vibrant environment where nature can flourish is essential for protecting our valuable water resources and keeping water clean at source which means there are fewer water treatment process to make it safe to drink.


How our workshops shape the future

Throughout 2021/22 we held a series of dedicated events as part of our ongoing work to collaborate with farmers in our catchment to protect and enhance the environment and help shape our plans for the future.