Environment

Our business is intrinsically linked to the environment as we rely on it for our raw product, water. For this reason we do all we can to ensure there is a clean, resilient and sustainable supply available for current and future water customers whilst ensuring there is enough water available to support the needs of the environment too. Click 'Discover More' to hear from our Head of Environment, Emma Goddard.

People

Our people are dedicated to providing you with the best service possible, whether they’re out in the field searching for leaks, managing our operational sites, testing the quality of your water or answering your queries. Each and every person within the business is dedicated to delivering you the safe reliable tap water supply you expect. Click 'Discover more' to hear from our Head of HR, Sian Jenkins.

Last updated 08-07-21

The security surrounding the supply of water to all our customers is something we take extremely seriously.

The security surrounding the supply of water to all our customers is something we take extremely seriously.

As one of our Key Performance Indicators, we expect to be compliant with all our security obligations and have zero breaches.

How have we performed?

During the year we have had zero breaches of our national security obligations.

Case Studies

Water treatment

Preparing for Brexit

Since the referendum which decided the UK would leave the European Union, we had been assessing the risk any changes could pose.