Our business is intrinsically linked to the environment as we rely on it for our raw product, water. For this reason we do all we can to ensure there is a clean, resilient and sustainable supply available for current and future water customers whilst ensuring there is enough water available to support the needs of the environment too. Click 'Discover More' to hear from our Head of Environment, Emma Goddard.


Our people are dedicated to providing you with the best service possible, whether they’re out in the field searching for leaks, managing our operational sites, testing the quality of your water or answering your queries. Each and every person within the business is dedicated to delivering you the safe reliable tap water supply you expect. Click 'Discover more' to hear from our Head of HR, Sian Jenkins.

Last updated 13-07-21

Our responsible business commitment to trusted corporate governance

What is this commitment?

We will follow best practice on Board composition and governance. We will not issue any new debt from the Cayman Islands and will look to remove debt that is held there as soon as practicable.

Desired impact – For South East Water to demonstrate commitment to best practice corporate governance.

How have we performed?

Our governance and reporting follows our corporate governance framework and corporate governance code which incorporates the UK Corporate Governance Code 2018 and Ofwat’s board leadership, transparency and governance objectives.

This year we have amended our articles of association to embed our company purpose. This means that our directors have a duty to act in the best way to fulfil our purpose. 

We have updated our corporate governance code to incorporate the UK Corporate Governance Code 2018 and adopted Ofwat’s board leadership, transparency and governance objectives.

Our annual financial reports have been updated to include more information about our business model, how we create value, our stakeholder engagement, our strategic themes and our principle risks. We have given more details in our corporate governance statement on which governance principles are relevant to each topic to make it easier to link our reporting to our corporate governance code.

We have updated our directors’ remuneration report to include a new remuneration policy and extended our reporting on the executive directors’ bonus scheme and CEO pay ratios. We have aligned our remuneration reporting with more comprehensive requirements that apply to quoted companies that do not normally apply to us.

You can read the report here

We have improved how our remuneration committee reviews wider workforce remuneration to ensure that it deals with the remuneration of executive director in context.

No new debt has been issued from the Cayman Islands.

Impact of Covid-19

There has been no impact of Covid-19 on this programme of work.

Case Studies

Key worker

The challenges and consequences of the Covid-19 pandemic

The global Covid-19 pandemic presented many challenges but also a unique opportunity to adapt, change and modify practices across the business.

Water treatment

Preparing for Brexit

Since the referendum which decided the UK would leave the European Union, we had been assessing the risk any changes could pose.