Our business is intrinsically linked to the environment as we rely on it for our raw product, water. For this reason we do all we can to ensure there is a clean, resilient and sustainable supply available for current and future water customers whilst ensuring there is enough water available to support the needs of the environment too. Click 'Discover More' to hear from our Head of Environment, Emma Goddard.


Our people are dedicated to providing you with the best service possible, whether they’re out in the field searching for leaks, managing our operational sites, testing the quality of your water or answering your queries. Each and every person within the business is dedicated to delivering you the safe reliable tap water supply you expect. Click 'Discover more' to hear from our Head of HR, Sian Jenkins.

Keeping customers satisfied during major engineering works
Preparing for Brexit
Engineering excellence and agility brings sunken site back to life
Company sites protected from risk of flooding
We are compliant with other statutory obligations and licence conditions
We are compliant with national security obligations
Transparency of reporting
Trusted corporate governance
Gap sites
Voids – business properties