Thriving environment

Our business is intrinsically linked to the environment as we rely on it for our raw product, water. For this reason we do all we can to ensure there is a clean, resilient and sustainable supply available for current and future water customers whilst ensuring there is enough water available to support the needs of the environment too. Click 'Discover More' to find out more from our Head of Environment, Emma Goddard.

Low carbon sustainable business

We’re committed to playing our part to tackle the causes of climate change and transitioning to low-carbon operations, achieving net zero by 2030. Click ‘Discover more’ to find out more from our Carbon Strategy and Economic Manager, Matt Hersey.

Securing the future of water

Resilient water resources are needed to ensure we have enough water to supply our customers into the future, while ensuring enough remains in the environment so habitats can thrive. Click ‘Discover more’ to find out more from our Head of Water Resources, Nick Price.

Future ready business

Our people are dedicated to providing you with the best service possible, whether they’re out in the field searching for leaks, managing our operational sites, testing the quality of your water or answering your queries. Each and every person within the business is dedicated to delivering you the safe reliable tap water supply you expect. Click 'Discover more' to find out more from our Head of HR, Sian Jenkins.

It’s vital we work alongside farmers and landowners to ensure the water we abstract from the environment is the best quality possible.

Not only does this improve the environment, but reduces our water treatment costs – saving our customers’ money.

Our specialist Catchment Management team visits a large number of farmers and land holders each year to discuss farming practices and the range of specialist advice, options and grants we have available to help them.

We also run events throughout the year, featuring specialist speakers, case studies by farmers, the results of our latest trials, and future approaches.

More than 70 landowners and farmers attended our various workshops throughout 2023/24, with more events planned in the future.

In November 2023 more than 30 farmers and land managers joined us on the Malshanger Estate near Basingstoke to see the results of our cover cropping trials firsthand and to hear how improvements to soil microbiology can benefit crops, soil health and water quality.

We were joined by experts from SoilBioLab, the Farming Wildlife and Advisory Group (FWAG) and Catchment Sensitive Farming (CSF) who provided practical information and advice born out of evidence-based research, that attendees could take away and implement on their land.

Simon Lohrey, our Surface Water Manager, said: “Removing harmful chemicals at source means we don't have to use extra processes to remove them at our water treatment works."

“Farmers and landowners also benefit by losing less of their costly inputs to waste – saving money, time and improving soil health, and ultimately crop yields.

“We are delighted to work with so many farmers who are as passionate about this as we are and are seeing the benefits of working with us.”

Our events are seasonal, working around the farming calendar.

If you’re interested in attending one of them, you can find out more here.

To find out about the range of grants we have on offer, click here.