Our business is intrinsically linked to the environment as we rely on it for our raw product, water. For this reason we do all we can to ensure there is a clean, resilient and sustainable supply available for current and future water customers whilst ensuring there is enough water available to support the needs of the environment too. Click 'Discover More' to find out more from our Head of Environment, Emma Goddard.


Our people are dedicated to providing you with the best service possible, whether they’re out in the field searching for leaks, managing our operational sites, testing the quality of your water or answering your queries. Each and every person within the business is dedicated to delivering you the safe reliable tap water supply you expect. Click 'Discover more' to find out more from our Head of HR, Sian Jenkins.

Innovative pipelaying keep golfers on par

We used an innovative pipelaying method during the final stages of a multimillion-pound scheme to install 11 kilometres of pipe between Fleet and Odiham in Hampshire.

The ground-breaking pilot saw more than a kilometre of pipe pulled beneath a golf course as part of the £11 million project in one of the longest pipe pulling operations ever undertaken.

This method was chosen as an alternative to laying pipe through the road network saving five months of additional disruption to the local community and motorists.

A large drilling rig, based in Cove Road, Fleet, drilled a tunnel beneath part of the golf course before pulling the pipe back through.

Taking 18 months to complete, the new 11km pipeline will prevent customers in Hampshire from experiencing water pressure issues or no water as the community grows.

Chris Love, South East Water Delivery Manager, said: “Pulling the pipe through the golf course was a complex task and needed to be done in one fluid motion, meaning teams worked in shifts to keep the pipe moving continuously for 24-hours a day over the course of a week to get the job done.”